Delete your HeatSaathi data

Last updated: November 10, 2026

HeatSaathi: Heatwave & Water is an Android app by Numford (formerly called LifeBalance). It has no accounts, no sign-in and no servers of ours. Your data is stored on your phone and, only if you turn on backup, in a hidden app folder in your own Google Drive. We hold none of it, so there is no request to send us: you can delete everything yourself, at any time, with the steps below.

How to delete all of your data

1. Open HeatSaathi and go to Settings → Delete all data.
2. If you use Google Drive backup, tick Also delete my Google Drive backup.
3. Confirm. The data is erased immediately and the app returns to first-time setup.

Other ways to erase the data on your phone: uninstall the app, or open Android Settings → Apps → HeatSaathi → Storage → Clear data (wording varies by device).

What is deleted

• On your phone: your profile (age, weight, height, gender), family members, all logs (water and drinks, movement and workouts, sleep, mood check-ins and notes, breathing, habits, meals, weight), challenges, Balance history, settings, your chosen place and the cached forecast. Reminders are cancelled.
• In your Google Drive (if you ticked the box, or with Settings → Back up to Google Drive → Delete my Drive backup): the backup file and the previous backup in the app's hidden folder. Disconnecting Drive without deleting leaves the backup in your Drive. You can also remove it in Google Drive under Settings → Manage apps → HeatSaathi → Delete hidden app data.

What is kept

• Your purchase and supporter status stay on the phone so a tip or purchase is not lost. Google Play keeps its own purchase records under Google's policies.
• Water records already written to Health Connect (only if you turned that on) stay in Health Connect. Delete them in the Health Connect app, where you can also remove HeatSaathi's permissions.

There is no retention period on our side, because we never receive your data. Once deleted, it cannot be recovered by you or by us.

What about MET Norway and data.gov.in?

To get the forecast, the app sends approximate coordinates (rounded to about 11 km) to MET Norway and, in India, your state name (and neighbouring state names near a border) to data.gov.in for air quality. We do not receive or store any of this. See the privacy policy for details.

Questions

Email support@numford.com and we will respond. See also the Data Deletion section of the privacy policy.