Terms of use

Effective date: 5 November 2026

These terms apply to your use of UNREAD: Detective Chat Mystery (package com.unreadmysteries.game), a detective game for Android that you can play offline, and to this website.

Who we are

UNREAD: Detective Chat Mystery is offered by Numford, an individual trader based in India ("we", "us"). You can reach us at support@numford.com.

Accepting these terms

By installing or using UNREAD: Detective Chat Mystery you agree to these terms. If you do not agree, please do not use the app. UNREAD is intended for people aged 13 and over. If you are under the age of majority where you live, please ask a parent or guardian before making a purchase.

License to use

We give you a personal, non-exclusive, non-transferable license to install and use UNREAD: Detective Chat Mystery on Android devices you own or control, for your own non-commercial use. You may not copy, resell, redistribute or sublicense the app, or reverse engineer it except where the law allows it.

Story content

The story, characters, messages and events in the game are fiction. The game deals with murder and crime and is meant for teens and adults. The "phone" you explore is part of the game. The app does not read the real messages, contacts or files on your device.

Acceptable use

• Use the app lawfully and only for its intended purpose.
• Do not tamper with purchases, unlock paid content without paying, or interfere with how the app works.
• Do not use cheats, automated tools, modified apps or ad fraud (such as artificially triggering ad views) to obtain rewards, achievements or leaderboard positions. We may disable features for an installation that does so.
• Do not copy, extract or republish the app's content, artwork or code.

Purchases and refunds

Case 01 is free. Further cases, the Season 1 Pass and the optional Supporter Pack are one-time purchases made through Google Play. They are not subscriptions and do not renew. The Season 1 Pass unlocks every Season 1 case, including cases added in later updates, plus the Daily archive and cosmetic themes. The Supporter Pack is an optional tip that unlocks a cosmetic badge frame and no story content. Hints are always free. Use Restore purchases in the app to unlock what you own on a new phone.

Any purchase (a case, the Season Pass or the Supporter Pack) removes ads from the app permanently for that Google account on devices where purchases are restored.

Payments, taxes, receipts and refunds are handled by Google Play under Google's terms. See Google's refund policy. If you live in the EU or UK, your statutory consumer rights, such as any right to withdraw or to a remedy for faulty digital content, are not affected by these terms.

Ads

UNREAD contains optional rewarded video ads, provided through Google AdMob. An ad is shown only if you tap "Watch an ad". Watching is never required to play, to use hints, or to finish any case. If you complete an ad you may receive a reward, currently the opening of one archived Daily Cold File. If you close an ad early, or no ad is available, no reward is given. Ads may be limited per day, may be unavailable at times, and may be switched on or off by us without notice. If you have bought any product in the app you will not be shown ads. Ads are shown by third parties and we are not responsible for the products they advertise.

Rewards have no cash value

In-game rewards, XP, ranks, stars, achievements and unlocked archive files have no monetary value, cannot be sold, traded or transferred, and are not a currency. They are licensed to you for use in the game, and we may adjust or remove them to keep the game fair or working. Rewards earned from ads do not replace purchases and are not refundable or exchangeable.

Google Play Games

Signing in with Google Play Games is optional. If you sign in, your progress profile, achievements and leaderboard counts are stored with Google Play Games Services and are subject to the Google Play Games Services terms and Google's privacy policy. Leaderboards may display your Play Games name and avatar to other players. You are responsible for your Google account. We may remove an achievement or leaderboard entry we believe was earned by cheating or tampering. In-progress case saves are not part of the cloud backup.

Your data

The app works offline. Optional online features (crash reports, usage statistics, ads and Google Play Games) are described in our privacy policy, which forms part of these terms.

Intellectual property

The app, including its content, artwork, text, design and code, belongs to Numford or its licensors and is protected by copyright and other laws. These terms give you a license to use the app, not ownership of it. Open-source and third-party components stay under their own licenses.

Disclaimers

The app is provided "as is" and "as available". We try to make it reliable, but we do not promise that it will work on every device, be uninterrupted or be free of errors, to the extent the law allows.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of data or profit arising from your use of the app. Our total liability for any claim relating to the app is limited to the amount you paid for it. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, or rights you have under mandatory consumer law.

Changes to the app and these terms

We may update, add or remove features of the app, for example to follow Android changes, fix problems or improve it. We may also update these terms. Changes will be posted here with a new effective date. If you keep using the app after a change, you accept the updated terms.

Termination

You can stop using the app at any time by uninstalling it. We may suspend or end your access if you break these terms or misuse the app. Sections that by their nature should survive, such as intellectual property, disclaimers and limitation of liability, stay in effect.

Governing law

These terms are governed by the laws of India, and courts in India have jurisdiction over disputes. If you are a consumer in the EU or UK, you keep the protection of the mandatory consumer laws of the country where you live, and you may also bring a claim in the courts of that country.

Contact

Numford
Email: support@numford.com

See also: Privacy policy · Support